Submit meter readings between June 19, 2023 and Jan. 8, 2024 for your chance to win one of three monthly prizes of $500. You’ll also be automatically entered to win a grand prize of $1,000.

We strive to visit your property every other month to read your natural gas meter. If we can't access your meter because of vegetation, a protective dog, weather, or a locked gate or on months we do not read the meter, you will receive a bill based on estimated natural gas use. In this case, the word “Estimated” will appear in the meter reading section on page 1 of your bill.

On months we don’t visit, you can easily submit your meter reading online or by telephone. Getting an actual read helps with bill accuracy and ensures your meter is working safely. If your meter is behind a locked gate, please provide your meter reading.

If you would like to provide a reading, you can enter it below. To sign up to receive an email or text to remind you when it’s time to read your meter visit the Manage My Account tab and select Update Notifications.

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Report your meter reading online.

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How to read your meter

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How to read your meter

There are three main types of meters:

 

Do you have a metric meter?

A metric meter has five numbers in a row. Simply read the numbers from left to right—just like a car odometer.

Do you have an imperial meter?

An imperial meter has four dials. Record the numbers from left to right. If the hand is between two numbers, record the smaller number except when the hand is between the digit 9 and 0, in which case record 9.

Do you have an electronic meter?

Press the power button to activate the display.

Electronic meters have five numbers in a row, followed by three numbers after a decimal point. Simply read the numbers from left to right, but only record the five numbers before the decimal point.
Example: The meter reading here is 00153.

 

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